Tag: volunteering

Kiasu, competitive, impatient, and grouchy. These are traits that are often associated with being a Singaporean. 

Despite this negative perception of our society, I truly believe that Singaporeans are highly compassionate people. We have had multiple awards celebrating the good that Singaporeans have done, and we have heard so many stories of the people who have dedicated their time and energy into building cities of good, where we give our best for others. 

Just last year alone, people in Singapore had donated about S$30 million to one-stop giving online platform, Giving.sg, with $12.2 million raised during the Giving Week season. This is just one of the many examples of how Singaporeans are actually altruistic at heart. We just tend to be too self-critical to realise it, and it’s not in us to accept credit for being model citizens.

For some of us, it may even come as a surprise to know that Singapore is one of the top 10 most generous countries in the world. This is because on the surface, it seems like a lot of us barely do anything to give back to our society.

ARE SINGAPOREANS ALTRUISTIC?

We’ve all had the mandatory CIP modules in school. Many of us have also gone on field trips or did personal projects where we headed out and interacted with the beneficiaries. We’ve experienced the sense of fulfillment and contentment from being able to make a difference in someone else’s life, especially someone less well-off than we are.  

The same sense of gratification from giving is something that so many in our millennial generation seek for in life—meaning. The majority of us have an innate desire to give or contribute to making our society better. 

According to the Individual Giving Study (IGS) 2018 by the National Volunteer and Philanthropy Centre (NVPC) on individual giving habits and motivations of people in Singapore, they found that most people in Singapore have the intention to volunteer or donate in the future. 

In fact, 9/10 people in Singapore have the intention to donate in the future and 7/10 have the intention to volunteer in the future.

A phrase that many millennials relate to
Image Credit: GivingWeekSG, Giving Week 2018

Through the course of creating content for our (MOSG) platform, I am often surprised by the amount of public-spirited reactions on our posts. 

When we ran a feature of Rahman, a migrant worker who suffered severe burns, we were so heartened by the number of people who left comments on their wish to help him. Private messages  also came in enquiring on ways in which they could extend various forms of help to the individuals we’ve featured. 

BUT DO WE GIVE ENOUGH?

Despite our altruistic views towards giving however, many of us still feel that we are not doing enough to help the society, and we often feel bad about it.

In an article Vulcan Post wrote about five millennials’ track record in volunteering, almost all of them revealed that they are not proud of how little they volunteer in recent years. The reasons for that largely revolve around one issue, which is the lack of time. 

Singaporeans are inherently pragmatic. As an independent adult, there are so many commitments in our life to worry about. When you only have 24 hours to make a living, spend time with family and friends, and to pursue any other personal projects or hobbies, you are forced to prioritise. And chances are, the priority will be for self before strangers. 

Furthermore, we associate giving with having to plan and to put in hours into volunteering at an event or with an organisation. This will seem like a big commitment amidst our perpetually filled schedules and more often than not, we put it off simply because it seems like too much work. It doesn’t help that most of us find it intimidating or are too paiseh to volunteer alone. 

The other kind of giving we usually think of is monetary donations. 

In the same IGS study, Director of Knowledge, Marketing & Advocacy with NVPC, Mr Jeffrey Tan shared that financial security is among the top three life priorities for Singaporeans, so “in times of perceived economic uncertainty, more Singaporeans may hold back on cash giving.” 

However, while there is that, and there is still a stigma against donating money for fear of it being exploited by fundraisers, we have also seen so much generosity from Singaporeans on the many fundraising campaigns on platforms like Giving.sg

FEAR OF GETTING TOO EMOTIONALLY-INVESTED

A friend of mine told me about how she used to actively volunteer at an elderly home. She eventually stopped volunteering due to the emotional toll of having to witness the sufferings of the beneficiaries, and the painful realisation that there were a lot more that needed to be done for them, but there just weren’t enough resources. 

We give because we care, but for some, caring is also an emotional toll 
Image Credit: GivingWeekSG, Giving Week 2018

There’s also the question of whether one’s action does any good for the beneficiaries. In fact, besides the aforementioned reasons, the 2018 study found that 25% of former volunteers stopped volunteering because they found that the activity they engaged in created little impact or meaning

The desire to make a difference is something that is growing on many Singaporeans. As mentioned above, we are constantly seeking meaning in what we do, and it can be very difficult for us to engage in something if it doesn’t seem to be making a notable difference. 

THERE ARE MANY WAYS TO GIVE

With all that said, the spirit of giving certainly isn’t lost on Singaporeans. We just need to be more conscious of how we can give. 

Giving really shouldn’t be something that is difficult as it is merely something that comes from one’s heart. It can be as simple as giving up our seat on the MRT or returning our food trays at hawker centres. These spontaneous acts may seem insignificant as we are already so used to doing this in our daily lives, but I take heart in knowing that these are micro-giving behaviours that make a difference and sets the foundation for a giving heart. This is in fact, the ethos of Giving Week’s belief: where little acts, multiplied by millions, can make a world of difference.

There are also plenty of other avenues in which we can contribute to charitable causes, especially during Giving Week 2019. For example, there are many events that are held in conjunction with non-profit organisations, and companies that have corporate social responsibility programmes, and supporting these events or companies are also ways to help. 

DISCOVER GOOD AT GIVING WEEK 2019!

Image Credit: GivingWeekSG

From 1 - 7 Dec, be part of the Giving Week movement and join us at The Good Hubs and The Good Life as we celebrate the spirit of giving. Show your support by checking out the carnivals and flea markets held by various organisations at The Good Hubs here!

Businesses across Singapore will also be running special promotions and campaigns under The Good Life! Shop, dine, and live for good when you support the businesses here.

Every bit counts when it comes to doing good, so head on over to givingweek.sg for more information on the events and how you can share your time, talent, and voice to the people who need it. Together, let’s build a City of Good!

(This article was written in collaboration with the National Volunteer & Philanthropy Centre, organiser of Giving Week.)

(Header Image Credit: GivingWeekSG)

Once, she served a case where violence was prevalent at home, and where the child bore the brunt of the violence. Despite the family having already gotten official protections under relevant laws in Singapore, the mother had continued to keep her husband around by choice, and out of fear that things would escalate if otherwise.

As a social worker on the case, she knew that the violence will continue to harm the mother and child under such an arrangement but there was only so much she could do as a third party. She almost had to close the case knowing that the abuse will continue.

This is just one of many cases that has haunted social worker, Gina, emotionally, because it is in her nature (and job) to help and she wasn't able to help them.

“I’d go home and think about it a lot, and it’ll bring me to tears.”

Sadly, this is part of the reality, she tells me. Ultimately, social workers like Gina can only do their best to process situations together with their clients and advise them in the hope that they will find it within themselves to make changes. She is in no position to force or impose anything on her clients, because it is their life to live after all.

“I had to really learn how to let go.”

Social Work Pushes A Person’s Emotional Capacity

Emotional exhaustion is an almost everyday challenge for social workers. For new social workers in the field especially, it is very easy to be overwhelmed, Gina explained.

We don’t really know how to draw the line between work and personal life. But with time and experience you will have to learn self-care.”

Many times, Gina had returned home from a day at work, only to cry to herself thinking about her clients' situation and how heartbroken she is for them. It is worse when she thought that she had done her best and in whatever she could, only to see no progress.

“You feel very helpless. It’ll definitely affect you because these are lives we’re talking about. These are families that are presented in front of you.”

Having to deal with such emotions is twice as hard for Gina, because the self-professed empath takes on whatever the clients feel. In fact, she had to rule out her initial dream of being a nurse for she would find herself unable to function when she sees people in physical pain.

“Literally, when I see people being in pain, I take on that pain myself.”

A Calling In The Helping Profession

Social work came into the picture in Gina’s secondary school years. After gaining insights into what it encompasses from a friend from church who was a social worker, she realised that she, too, could do it. It was a perfect match for what she had been longing for, and it fit her personality well.

Several informal volunteer stints later, her mind (and heart) was set. The desire to do social work stuck with her all the way till when she was applying for university after JC.

“I realised that I really enjoyed the process of being in someone’s life for a moment, or to hear a story of someone and to assist them, or just to support them in some way.”

However, doubts naturally started to arise when she started getting comments that discouraged her from taking on what is seemingly a vocation with ‘no future’. And one of the biggest obstacles for her was getting approval from her parents to study social work in university.

“Initially, my dad was not very for it. I think he felt that, and a lot of people have this misconception that social work is like volunteering, and you don't get paid for this. So he thinks there’s no career progression [as well].”

There were also demoralising remarks from friends:

“Do you even need to study social work? Can't everyone do it?”

Thankfully, Gina managed to secure a scholarship, which paved the way for acceptance from her parents, as it symbolised to them the recognition of social work in the industry today.

In her course of study, she explained that students were taught about human development, and in short, the sciences behind human behaviour and how that knowledge helps them in knowing how to work with different groups of people. As part of the course, Gina has also had to complete 800 hours of internship.

A workshop Gina conducted for a group of youths to help them improve their relationship with their parents
Image Credit: Gina

However, even with all the counseling and coursework training, being out in the real world is another ball game altogether.

In an overseas social work opportunity, she has had to work with sex workers, of which many of them were tricked into working at the brothel. Not exactly trained in trauma work, she shared that while she managed to impart certain developmental skills to the ladies there, it was more an experience that humbled her greatly.

“It made me realise how fortunate I am. It made me realise how the world is so much bigger than myself.”

Many of us think it’s the end of the world when we face certain setbacks in our life, but comparing it to the ladies, Gina explains that it makes “you realise [that] it’s not such a great deal.”

We could be worrying about messing up a deadline at work, but many of the sex workers there come from poor or broken families who have been lured into the trade, and find themselves trapped.

Being A Social Worker Also Means Having 'Fight' Conventions

Besides her stint overseas, Gina have also, at times, had to go against society’s conventions.

Once, she had to convince a school (and herself) that it is the right thing to pull a student out before he completed his secondary school education.

The student was sent to the youth centre that she worked at, as part of a mandated six months programme for a crime he had committed. Gina later realised, and with most of the youth, that this youth was just misunderstood.

It’s common for teenagers to talk about wanting to quit school and although it was the same for the youth, he had also expressed interest in a vocation: making coffee.

“So it wasn't just because he just want to be lazy and not do anything. He just felt that academics really wasn't a fit for him.”

After processing his case and getting support from the parents to allow his son to drop out of school in return that he be sent for the barista training course, Gina sought support from the school. However, that was the biggest obstacle, and the principal even emailed her to question her intentions. It was, to any layman, a ridiculous request to allow a student to drop out of secondary school.

“For a while I questioned everything I did. Whether I’m ruining this child’s life. But my supervisor was very encouraging and after looking through my assessments again we decided it was for the best of the child.”

There was very bad blood between the school and the agency she worked at after the case but eventually, the youth went on to graduate from the barista training program, worked at a cafe, and was promoted to manager.

The first cup of coffee that the youth made for her when she visited him at the café
Image Credit: Gina

Gina added that when she went back to visit him one day, the youth had told her that “all his life, he felt that he couldn't do anything right, or that people kept telling him that he wasn't good enough, and now he finally feels like he’s actually good at something and is recognised for it.”

Besides her official work delegations, Gina has also continued to volunteer with various groups like Runninghour, an inclusive running club that promotes the integration of Persons With Special Needs (PWSN) through running

As somebody who loves sports and the outdoors, Runninghour offered a unique opportunity for her to combine her two passions – fitness and working with people in need. Running guides like herself take time off their busy schedules to run with PWSN who might be mildly-intellectually challenged, physically challenged, hearing challenged or visually challenged.

And for Gina, who has been actively volunteering with Runninghour for six years, it brings her back to why she even went into social work in the first place: To make an impact in some way.

“It doesn’t need to be significant. It can be as simple as assuring someone that they are special, valued, or loved. I guess my ultimate goal is to at least show a bit of love to people through my actions or words.”

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As part of Runninghour, Gina will also be assisting in their upcoming Run for Inclusion 2019, Singapore's only mass running event where participants run alongside hearing, intellectually, physically and visually-challenged runners. If you're keen to contribute or be part of the community, head over here for more information.

This is not a sponsored post.

Also read: Dealing With Cancer By Running, And Being Called ‘Chao Keng’ For It.

(Header Image Credit: Gina)

Two weeks before Chinese New Year, the festival was already in full swing. Shops were all decked out in the auspicious colour of red, traditional Chinese snacks filled the markets, and many homes had started on their spring cleaning efforts. On the Sunday morning of 20th January, however, about a thousand volunteers were at the homes of low-income seniors in Tampines, spring cleaning the one-room rental flats to get them ready for the festive celebrations ahead.
Project Refresh
Some of the 1000 volunteers who were spring cleaning the homes of a group of low-income senior residents
As part of the 12th edition of Project Refresh by Young NTUC (YNTUC) and the North East Community Development Council (CDC), volunteers from unions, schools, corporate organisations, grassroots, and fellow residents spruced up the homes with handmade Chinese New Year decor. Red packets and batik paintings of ‘福’, which means happiness in Chinese, were also prepared for them. “When they put [the decorations] up, many people tell me [that it will remain] there until Christmas,” said one of the volunteers Madam Molly, 63, as she deftly folded and stapled red packets into a lantern. To Molly, Chinese New Year isn’t just a family affair but also a community one. “Folding these (lanterns) is a small gesture, but Chinese New Year is nothing without the atmosphere. It makes me happy knowing that my lanterns will brighten up my neighbours’ home.”
Project Refresh
Molly (second from left) and the volunteers with their handmade red packet lanterns.

Project Refresh

Project Refresh
Other volunteers painting batik ‘福’ posters.

A Reunion Under Lanterns

Molly’s lanterns were later hung at the entrance of Mdm Celeste’s home. The 69-year-old retiree said as she looked up at the lanterns, “I don’t usually put these up,” as she shared about the several falls she has had, and how her bad knee prevents her from taking on any chores that require her to climb or lift heavy loads. Which was why she was especially grateful when a group of bustling volunteers came by to clean her windows, change her curtains, and decorate her home. All of those she had been wanting to do, but are too physically strenuous for her.
Project Refresh
Molly’s handmade lanterns were put up in Mdm Celeste’s home.
As a retiree who has been living alone for the past five years, Mdm Celeste isn’t used to the crowd in her living room. However, she welcomed the change. “I usually like my house to be peaceful and quiet, but Chinese New Year is different.” The spring cleaning and decorating was perfect for Mdm Celeste, as she looked forward to surprising her three daughters with the change when they visit during Chinese New Year. “They (the volunteers) really came just in time. Because of my injury, I don’t usually prepare much for Chinese New Year.” This year however, “everyone would be here at the same spot,” Mdm Celeste smiled as she shared how this will be the first time in awhile that her home is all tidied up and ready for the festive season.

“Talking to people feels very ‘shiok’ you know?”

Beyond lending their helping hand, the company of the Project Refresh volunteers were also a significant part of the project to some of the senior residents, and vice versa. “We came here expecting a lot of clutter and many things to do, but her home is actually quite organised already. I think it’s the company that she really misses,” said 29-year-old Zaki. He volunteered expecting a physically taxing morning, but found himself enjoying the conversations with his 67-year-old resident, Madam Mariam. As the secondary school volunteers moved her carpet and mopped the floor, Madam Mariam spoke heartily about her younger days when she ran a food stall. Her sprightly movements left no hint that she had suffered a stroke just two years ago.
Project Refresh
Madam Mariam and her volunteers
Like Mdm Celeste, Madam Mariam lives alone and seldom have so many people in her house. Having the volunteers around that day brought back a familiar sense of warmth. “I grew up in a big family. I was always the energetic and talkative one,” said Mariam. “It’s really nice of them (the volunteers) to help with the cleaning, but really, just having them around makes a difference. Talking to people feels very ‘shiok’ you know?” Having gotten a glimpse of Mariam’s life that day, Zaki shared the realisation of how important it is for these seniors living alone to have company during festive seasons. “It’s during celebrations and festive periods that people living alone can feel even lonelier. And sometimes, just being there to be a listening ear can be more important than physical help.”

Picking Something Up From The Senior Residents

While the project was directed at giving support to the senior residents, some of the volunteers also found themselves taking away something from the residents they helped. “I have only painted once in my life, for my own house. But it’s patchy,” said Gan, a lecturer and first-time volunteer at Project Refresh. Looking at the patchy paintwork he did for his resident, Abdul Malik’s house walls, he added sheepishly, “just like that.” Little did he know, 64-year-old Malik was actually an apartment painter himself, but has had his movements limited ever since he got a stroke just a few years before. And soon enough, Malik became a painting teacher to Gan and the other volunteers in his home. As he muttered ‘aiyo’s and ‘aiya’s at the inexperienced painters (volunteers) getting paint on their own clothes and even faces, he patiently guided them with technical tips like painting with ‘W’ shaped strokes. “They might not know how to paint properly, but they have the heart. It’s very heartwarming knowing that they can use their morning for anything else but they chose to come here to help. They are very willing to learn also,” said Malik.
Project Refresh
Malik and Gan
Throughout the morning, Gan gradually developed a mentor-mentee relationship with Malik. “I feel like I’m the one who actually got more out of it. From just anyhow painting, at least now I know some basic techniques. This is actually nothing. Malik said that last time, he had to paint a whole apartment all by himself in just one day.” Inspired, Gan also decided to bring his students along for the next Project Refresh to gear them up for their Youth Expedition Project overseas.

Filling Homes With Warmth

By the end of the day, 96 households received the Project Refresh treatment. In action, the volunteers are there to declutter, clean, paint, and decorate. However, the significance of them there is more than just the physical help. For these senior residents living in isolation, the commotion and presence of volunteers are rare occasions that fills their home with conversations and laughter that they otherwise lack. And for these residents, it was also a perfect start to their Chinese New Year. “They make my house feel like a home,” said Madam Mariam. This article is contributed by Young NTUC. Also read: 65-Year-Old Mdm Rebecca’s Life: A Look At The Reality Of Singapore’s Privilege Gap.
Her family was torn apart by a big family dispute over property. Today, 65-year-old Mdm Rebecca only has her 76-year-old cousin as family. To avoid getting embroiled in the disputes, Mdm Rebecca decided to sever all ties with her family. The last time she spoke to her only brother was more than 40 years ago. Today, she lives in a one-room rental flat in Punggol. Her 76-year-old cousin whom she cares for is bedridden and suffering from Parkinson’s and stroke among other ailments. In her heyday more than 10 years ago, Mdm Rebecca dabbled in PR, secretarial work, and was once a housing agent. However, a severe respiratory problem left her with no choice but to stop working. Life got more challenging since then. Most of her household ‘income’, which comes from her cousin and her retirement funds, as well as her cousin’s social welfare payout, is spent on her cousin’s medical necessities like medicine and bandages. Then, there’s the struggle of being unemployed and being the only caregiver to her bedridden cousin. Mdm Rebecca’s daily routine includes feeding her cousin milk through a tube seven times through the day, changing his diapers several times, giving him the medications he needs for different conditions, repositioning his body every two hours, and stretching his limbs to prevent his muscles from atrophy and shortening. She also has to monitor him throughout the day for any signs of discomfort. She would then have to use a vacuum-cleaner-like machine and a tube to manually suck the phlegm out from his lungs - a painful but critical process for her cousin that has to be done a few times a day. With the bulk of her time dedicated to caring for her cousin, what little time she has left is spent on reading and praying. A ‘vacation’ for her today is as simple as being able to go out for a meal with a friend. Even so, she has to return home within three hours to care for her cousin. Hiring a caretaker or a maid to do her job is out of the question and it isn’t just the lack of finances. Having had maids who have told her lies, stole from her, and even cursed her with black magic, she could no longer trust them. Bad experiences with nursing homes that led to the passing of her comatose mother and the close-to-death state that her cousin returned in after a 2-day respite care have also left a bad taste in her mouth. Since then, Mdm Rebecca resolved to taking care of her cousin herself.

“My mother had already suffered. I don’t want my cousin to go through the pain of what my mother had to go through.”

Attributing her strength to her religion, Mdm Rebecca emphasised on how a positive mindset helped tide her through the hardships. “Life is temporary and all these challenges are part of life. I don’t cry easily because crying doesn’t change anything. I just do my best with what I have and I pray for the best.” As I chatted with Mdm Rebecca at her doorstep while volunteers from the Young NTUC- North East CDC Project Refresh were cleaning up her unit and giving the walls a fresh coat of paint, I couldn’t help but admire her for her resilience.
Project Refresh
Volunteers painting the walls of Mdm Rebecca’s flat

Her fizzy, greyed hair and gaunt face tells of a woman who is still facing adversity, but Mdm Rebecca’s strong spirit is refreshing and humbling. She spoke about helping neighbours in need and counselling her friends and their children. Her empathy in prioritising other people’s problems above so many of her own made me feel a mix of guilt and respect.  

Having come from a relatively privileged middle-class background, I couldn't comprehend the significance of her struggles until I stepped into her home. Mdm Rebecca’s home is about as big as a typical HDB flat’s living room, with a small corner as kitchen and a toilet right beside it. The only bed in the flat is taken up by her cousin.
Project Refresh
Volunteers painting the walls and tidying up the kitchen area of Mdm Rebecca’s flat
As such, volunteers from Project Refresh brought in a foldable mattress for her and a desk fan. Part of the project’s efforts to improve the standards of living for the underprivileged, volunteers also helped to clean the flat, paint the walls, tidy up the home, and change the flat’s light bulbs to more cost-efficient ones as part of the ‘Switch and Save - Use LED initiative’. Project Refresh’s first session in 2016 started off with just 30 volunteers covering five units. With more and more volunteers coming onboard, the Project Refresh session I was at on 18 August saw more than 350 volunteers coming together to spruce up 38 rental units. Many think that millennials are a strawberry generation of entitled and spoilt ‘kids’. That day, however, 60% of the volunteers I saw were millennials.
Project Refresh
The group of volunteers working on Mdm Rebecca’s flat
For 23-Year-Old Jamie*, what they do “may not change the whole world but at least we’re able to impact someone’s life directly.” As her full-time job requires her to deal with wealthy people who live in luxury and never having to worry about basic necessities, volunteering with Project Refresh and learning about the lives of underprivileged people like Mdm Rebecca is a way for her to “feel like human again.” Year 2 student at Nanyang Polytechnic (NYP), Kelvan, was another volunteer I spoke to. Kelvan and four of his NYP classmates were painting the walls of Mdm Latifah’s unit (another resident) when I chatted with them. Still recovering from an operation to treat her osteoarthritis of the knee, 56-Year-Old Mdm Latifah is living on just $210 a month from financial assistance, and food rations from a mosque. Divorced for 30 years, she brought up her only son, who was four back then, all by herself. On some days, Mdm Latifah would even go without food so she can save money.
Project Refresh
Mdm Latifah outside her unit while volunteers were sprucing up her home
Like many elderly and the underprivileged, loneliness is one of the many challenges for her. With no one to talk to or help her with problems, she could only cope with the struggles of a single mother without child support from the father by going for religious classes. “I have 9 siblings and my father, but I don’t want (to bother them). Everyone’s got their own problem.” Volunteering projects like Project Refresh goes beyond the physical act of cleaning up the home. It is showing the beneficiaries that there are people out there who do care for them. The interaction among the volunteers and the beneficiaries could create strong emotional bonds too. Volunteering with Project Refresh for the second time on his own accord, Kelvan decided to sign up again because of the sense of accomplishment and the appreciation he got from the family he helped the first time round. “A couple of us from the last project even went back to visit the family. The children and the parents were just so appreciative and warm. It’s back-breaking work, but I came back because it’s very heartwarming and fulfilling.”
Project Refresh
Mdm Latifah’s living room
Mdm Latifah and Mdm Rebecca are just two of the many underprivileged who live in completely different worlds that most Singaporeans will never experience. “Seeing the conditions they live in, it makes us appreciate the things we have,” Kelvan added. Growing up in a comfortable era where we got to enjoy quality education, a stable economy, and a generally more privileged lifestyle compared to our earlier generations, it is hard to dispute the fact that millennials do demand more. However, we are also a generation that wants to do more.

Volunteer with Young NTUC

As millennials, we tend to procrastinate volunteering as much as we want to give back to society. But today, there are many volunteering opportunities available. Besides Project Refresh, there is also the Young NTUC U Heart, which lets you decide your own do-good projects for low-income families, the environment, for workers, the elderly or people with disabilities, and children or youth-at-risk. So you get to dictate the kind of change you want to make! Learn more about Young NTUC’s volunteering programmes here! * Name has been changed for privacy reasons This post is written in partnership with Young NTUC. Also read: To The Generations Before Us – Trust The Millennials With Singapore’s Future.